HOSTING SERVICES TERMS AND CONDITIONS
                          Last Modified: 04/05/2012

The use of services provided by Swiftwill, Inc. [hereafter  referred  to  as
"Swiftwill"] is subject to the following Terms and Conditions.

1. Party  Definitions  and  Introductory  Terms  -  The  operative  parties
    referred to in this Agreement are defined as follows:

 1.1    Swiftwill is the publisher and operator of  www.swiftwill.com  (the "Site")
        whereby Swiftwill makes certain web hosting  services  (the "Services")
        available.

        When first-person pronouns are used in  this  Agreement,  (Us,  We,
        Our, Ours, etc.)  these  provisions  are  referring  to  Swiftwill.
        Additionally, when the terms "Website" or "Site"  are  used,  these
        terms refer  to  any  site  published  by  Us,  unless  a  site  is
        specifically exempt from this policy.

 1.2.   You, the Client - As Our  Client  and  the  user  of  the  Site  or
        Services, this Agreement will refer  to  You  through  any  second-
        person pronouns, such as "Your," "Yours," etc.

PLEASE  READ  THE  FOLLOWING  HOSTING  SERVICES  TERMS  AND  CONDITIONS.  BY
SUBSCRIBING TO SWIFTWILL'S SERVICES, YOU AGREE TO BE BOUND BY ALL THE  TERMS
AND  CONDITIONS  OF  THIS  AGREEMENT  (the   "AGREEMENT"),   INCLUDING   THE
SEPARATELY NEGOTIATED AND FULLY  INCORPORATED  PROVISIONS  RELATING  TO  THE
SPECIFIC HOSTING SERVICE PROVIDED TO YOU, THE FEES  FOR  SUCH  SERVICE,  AND
THE DURATION OF SUCH SERVICE. IF YOU AGREE WITH THE TERMS AND CONDITIONS  OF
THIS AGREEMENT, TYPE "YES" IN THE APPROPRIATE SPACE BELOW TO  MANIFEST  YOUR
INTENT TO BE BOUND BY THESE TERMS  AND  CONDITIONS  AND  CONTINUE  WITH  THE
ACCOUNT SET-UP PROCESS. YOU SHOULD PRINT-OUT A COPY OF  THIS  AGREEMENT  FOR
FUTURE REFERENCE. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF  THIS
AGREEMENT, YOU MAY TYPE  "NO"  AND  THEREBY  NOT  SUBSCRIBE  TO  SWIFTWILL'S
SERVICES. SWIFTWILL AGREES TO PROVIDE SERVICES TO YOU ONLY IF YOU  AGREE  TO
BE  BOUND  BY  THE  TERMS  AND  CONDITIONS  CONTAINED  HEREIN.  ANY  USE  OF
SWIFTWILL'S SERVICES SHALL CONSTITUTE AN ACT OF ACCEPTANCE  OF  THE  CURRENT
HOSTING SERVICES TERMS AND CONDITIONS.

2. SERVICES
2.1. Swiftwill reserves the right to refuse to provide potential customers with Service for any reason. Swiftwill also reserves the right to interrupt access to the Services to perform regular and emergency maintenance as needed. You may order additional Services at any time, provided that You agree to pay the then-current fees for such additional services. All additional services shall be considered "Services" hereunder. All Services provided are subject to the terms and conditions of this Agreement. 2.2. Pricing and duration of the Services are based on terms negotiated between You and Us. Such pricing and duration information is being provided to You contemporaneously with You are asked to electronically execute this Agreement. You understand that by typing "YES" below, You are additionally manifesting your intent to be bound by the pricing and duration terms negotiated between Us and which are incorporated into this Agreement. 3.REVISIONS TO USER AGREEMENT: This Agreement contains the complete and entire terms and conditions that apply to Your use of Swiftwill's Services (as defined below). Swiftwill may modify the terms of this Agreement, including the Fees at any time, in its sole discretion. Notice of such modification may be effected by e-mailing You that a modification has occurred. Your continued use of the Services after the effective date of any such notice constitutes Your acceptance of such changes. However, You will have 30 days within which to object in writing to any modifications to the pricing or the term of this Agreement. Your failure to object in writing shall constitute your assent to such modifications.
3.1. The updated or edited version supersedes any prior versions immediately upon posting, and the prior version is of no continuing legal effect unless the revised version specifically refers to the prior version and keeps the prior version or portions thereof in effect. To the extent any amendment of this Agreement is deemed ineffective or invalid by any court, the parties intend that the prior, effective version of this Agreement be considered valid and enforceable to the fullest extent.
3. 2. In addition to any notice to You that changes have occurred, We agree that if We change anything in this Agreement, We will change the "last modified" date at the top of this Agreement. Using the previously-supplied user ID and password, You agree to periodically re-visit the webpage at the URL We provided You when You initiated Service with Us. This webpage provides You with access to this Agreement as well as the separately negotiated hosting, fee, and duration terms. You agree to note the date of the last revision to this Agreement. If the "last modified" date remains unchanged from the last time You reviewed this Agreement, then You may presume that nothing in the Agreement has been changed since the last time You read it. If the "last modified" date has changed, then You can be certain that something in the Agreement has been changed.
3.3. Should You wish to terminate this Agreement due to any modifications made by Us to pricing or duration, You must do so in writing by contacting Us at billing@tickets.swiftwill.com within thirty (30) days of the "last modified" date described above. Your continued use of the Services after such time constitutes Your acceptance of such changes.
3.4. Waiver - if You fail to periodically review this Agreement to determine if any of the terms have changed, You assume all responsibility for such omission and You agree that such failure amounts to Your affirmative waiver of Your right to review the amended terms. We are not responsible for Your neglect of Your legal rights. 4. DURATION OF AGREEMENT AND CANCELLATION POLICY/REFUNDS
4.1. The initial term of this Agreement (hereinafter the "Initial Term") shall begin upon the date that You receive Your account login information from Us. The term's length is separately negotiated by You and Us, and incorporated into this Agreement. After the Initial Term, this Agreement shall automatically renew for successive terms, equal in length to the Initial Term, unless terminated or canceled by either party as provided herein. Upon any cancellation or termination of this Agreement or Your account with Us, You are solely responsible for making all necessary arrangements for a replacement host. Upon termination of this Agreement, provisions that by their nature would be expected to survive termination shall survive and remain in full force and effect in accordance with their terms.
4.2. This Agreement may be terminated by You, without cause, prior to the end of the Term ("Early Termination") by providing thirty (30) days written notice to Us via billing@tickets.swiftwill.com. In the event you elect an Early Termination of this Agreement, you must pay a cancellation fee equal to the amount of any remaining minimum bandwidth and hardware commitments left on Your negotiated terms with Us. Swiftwill may terminate this Agreement immediately in the event of nonpayment or violation of terms of service by You at any time, without notice, if in Swiftwill's sole judgment You have in any way breached this Agreement ("Termination for Cause").
4.3. Swiftwill may also terminate this Agreement in its sole discretion at any time for any or no reason. ("Termination without Cause"). In such case, Swiftwill will provide You with thirty (30) days written notice before the discontinuation of Services.
4.4. If Swiftwill cancels this Agreement pursuant to any of the terms outlined in this Agreement, with the exception of Termination without Cause, Swiftwill shall not refund to You any fees paid or prepaid in advance of such cancellation and You shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation.
4.5. In the event Swiftwill cancels Without Cause, any prepaid sums exceeding Our charges for services through the last date of this Agreement will be refunded via check or wire transfer within thirty (30) days thereof.
4.6. Only first time customers of Swiftwill are eligible for any refund or guarantee offered by Us. If You previously had an account with Swiftwill and cancelled it, any and all subsequent accounts will not be eligible for a refund. All refunds are granted at Our sole discretion, and all refund decisions are final.
4.7. IMPORTANT: Swiftwill does not offer refunds for Dedicated server accounts, installation and set-up fees, administrative fees, or for service add-ons such as additional IP addresses.
4.8. Any violations of this Agreement or any other Swiftwill policy will result in Your waiver of any right You may have had to any refunds. 4.9. The termination of this Agreement will terminate Your access to the Services and Your license to the Host Materials. Swiftwill shall not be liable to You or to any third party for termination of the Services for any reason. The termination of this Agreement does not relieve You of Your obligation to pay any fees accrued or payable to Swiftwill prior to the effective date of termination of this Agreement.
4.10. Upon termination of this Agreement, Swiftwill reserves the right to maintain copies of Your data files and records for archival purposes, but has no obligation to do so.
5. ACCOUNT SET UP
5.1. When You register for the Services, Swiftwill will provide You with the necessary user ID and password to access the Services. You may use the Services or modify Your information, data and content only through such user ID and password. You are entirely responsible for maintaining the confidentiality of Your user ID and password and for any and all activities which occur using those credentials. You agree to immediately notify Us of any unauthorized use of Your account or any other breach of security known to You.
5.2. You must provide Us with a primary email address that is not part of any domain hosted by Us. All notices and communications between Us will be sent to this email address You provide, and You are therefore required to keep this address current or update Your account information with Us if Your address changes. Please notify us of such changes via billing@tickets.swiftwill.com. It is also Your responsibility to make sure that Our domain(s), including swiftwill.com, are not included in any spam block list used by You or Your mail provider.
5.3. Providing false or inaccurate contact information of any kind may result in the Termination for Cause of Your account.
5.4. You are responsible for all activity transpiring under Your account. We therefore highly recommend that You secure file, directory, and script permissions to the most restrictive settings possible. You agree that You have the technical ability to properly operate a web site and that You are responsible for any actions performed under Your account, including but not limited to, damage caused to Your site, Swiftwill's Site and/or equipment, and any other site.
6. INTELLECTUAL PROPERTY RIGHTS All Services provided by Swiftwill may only be used for lawful purposes.
6.1. As between You and Swiftwill, Swiftwill acknowledges that it claims no proprietary rights in or to the content (including without limitation, text, software, music, sound, audio visual works, motion pictures, photographs, animation, video and graphics) supplied by You for use on Your web site(s) ("Your Content"). You hereby grant to Swiftwill a non-exclusive, worldwide and royalty- free license to copy, make derivative works, display, perform, use, broadcast and transmit on and via the Internet Your Content, solely for the benefit of You and to enable Swiftwill to perform its obligations in this Agreement.
6.2. In connection with performance of the Services and at the sole discretion of Swiftwill with no obligation, Swiftwill may provide You with certain materials, including, without limitation, computer software (in object code or source code form), data, documentation or information developed or provided by Swiftwill or its suppliers under this Agreement, electronic mail addresses and other network addresses assigned to You, and other know-how, methodologies, equipment, and processes used by Swiftwill to provide You with the Services ("Host Materials"). Subject to the terms and conditions of this Agreement, Swiftwill hereby grants You a limited, revocable, non-transferable, non-exclusive license to use the Host Materials solely in connection with the Services. This license terminates when this Agreement terminates. As between You and Swiftwill, You acknowledge and agree that Swiftwill owns all right, title, and interest or otherwise has acquired all applicable licenses for the Host Materials, and all copyright, trade secret, patent, trademark and other intellectual property rights therein. Any use of the Host Materials is not licensed and strictly prohibited. You agree that You will not upload, transmit, reproduce, distribute or in any way exploit any Host Materials obtained through the Services without first obtaining the express written permission to do so from Swiftwill.
6.3. This Agreement does not constitute a license to use Swiftwill's trade names, service marks or any other trade insignia. Any use of any of Swiftwill's trade names, service marks or any other trade insignia shall be subject to Swiftwill's prior written consent.
6.4. As a specific matter - You are not permitted to register any Uniform Resource Locator (URL) or world wide web address that contains any of Our trademarks or URLs or that contain any terms that are confusingly similar to Our trademarks or Our URLs.
6.5. You may not register any URLs or world wide web addresses that consist of, or contain, common or likely misspellings of Our trademarks or Our URLs.
6.6. In the event that You wish to register a URL and You are unclear as to whether the URL would be considered to be a violation of this provision, You are invited to contact Us. Upon receipt of Your request, We will issue a determination to You within thirty (30) days as to whether the URL would be a violation of this Agreement.
6.7. In the event that You do not receive a response from Us within thirty (30) days, You should consider registration of the URL to be a violation of this Agreement and You should not register the URL.
6.8. If You violate this Agreement, You will immediately transfer the offending URL to Us upon demand, and You agree to pay Us five thousand dollars ($5000) in stipulated liquidated damages for each URL registered in violation of this Agreement.
6.9. You specifically agree to pay these liquidated damages. In agreeing to pay these liquidated damages, You acknowledge that this amount is not a penalty, and that the actual damages are uncertain and difficult to ascertain, but that this amount represents the parties' good faith attempt to calculate an appropriate compensation based on anticipated actual damages.
6.10. If We are required to enlist the assistance of an Attorney or other person to collect any liquidated damages or any other amount of money from You, or if We are required to seek the assistance of an Attorney to pursue injunctive relief against You, or if We are required to file an ICANN complaint against You in order to bring about the transfer of an offending URL to Us from You, then You additionally agree that You will reimburse Us for all fees incurred in order to collect these liquidated damages, or in order to seek injunctive relief from You, or in order to file and prosecute an ICANN complaint.
6.11. You understand that even a nominal amount of damages may require the expenditure of extensive legal fees, travel expenses, costs, and other amounts that may dwarf the liquidated damages themselves. You agree that You will pay all of these fees and costs.
6.12. You further agree that You will not use any of Swiftwill's trademarks, trade names, or service marks as metatag keywords in any website operated by You, and You will not purchase Our marks and/or trade names via Google® AdWords or any other pay-per-click or similar advertising medium.
6.13. DMCA COMPLIANCE
We respect the intellectual property of others, and We ask Our customers to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Our Designated Copyright Agent with the following information: A. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest. B. A description of the copyrighted work or other intellectual property that You claim has been infringed. C. A description of where the material that You claim is infringing is located on the Services. D. Your physical address, telephone number, and email address. E. A statement by You that You have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and. F. A statement by You, made under penalty of perjury, that the above information in Your Notice is accurate and that You are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf. You may send Your Notice of Claimed Infringement to:
Lawrence G. Walters, Esq. Walters Law Group 195 W. Pine Ave Longwood, FL 32750-4104
Fax: (407) 774-6151 Notice [at] DMCANotice [dot] com NOTE: Please do not send other inquiries or information to Our Designated Agent. Notice and Take Down Procedures We implement the following "notice and takedown" procedure upon receipt of any notification of claimed copyright infringement. Swiftwill reserves the right at any time to disable access to, or remove any material or activity accessible on or from Our servers, or any materials claimed to be infringing, or materials which appear, based on facts or circumstances to be infringing. It is Our firm policy to terminate the account of repeat copyright infringers, when appropriate, and We will act expeditiously to remove access to all material that infringes on another's copyright, according to the procedure set forth in 17 U.S.C. §512 of the Digital Millennium Copyright Act ("DMCA"). Our DMCA Notice Procedures are set forth in the preceding paragraph. If the notice does not comply with §512 of the DMCA, but does comply with three requirements for identifying sites that are infringing according to §512 of the DMCA, We shall attempt to contact or take other reasonable steps to contact the complaining party to help that party comply with the notice requirements. When the Designated Agent receives a valid notice, We will expeditiously remove and/or disable access to the infringing material and shall notify the affected user. At that point, You, the Client, may utilize the following counter-notification procedure. 6.14. DMCA Counter-Notification Procedure If the Recipient of a Notice of Claimed Infringement ("Notice") feels that the Notice is erroneous or false, and/or that allegedly infringing material has been wrongly removed in response to a Notice as outlined above, the Recipient is permitted to submit a counter-notification pursuant to Section 512(g)(2) and (3) of the DMCA. A counter-notification is the proper method for the Recipient to dispute the removal or disabling of material pursuant to a Notice. The information that a Recipient provides in a counter- notification must be accurate and truthful, and the Recipient will be liable for any misrepresentations which may cause any claims to be brought against Us relating to the subject content. To submit a counter-notification, please provide Our Designated Copyright agent the following information: A. A specific description of the material that was removed or disabled pursuant to the Notice. B. A description of where the material was located within the Site or the Content before such material was removed and/or disabled. Please provide the specific URL if possible. C. A statement reflecting the Recipient's belief that the removal or disabling of the material was done so erroneously. For convenience, the following format may be used: "I swear, under penalty of perjury, that I have a good faith belief that the referenced material was removed or disabled by the service provider as a result of mistake or misidentification of the material to be removed or disabled." D. The Recipient's physical address, telephone number, and email address. Written notification containing the above information must be signed and sent to: Lawrence G. Walters, Esq. Walters Law Group 195 W. Pine Ave Longwood, FL 32750-4104
Fax: (407) 774-6151 Alternately, to email the above information, You must electronically sign the email and send it to: Notice [at] DMCANotice [dot] com Do not send any other information or material to the DMCA Agent. After receiving a DMCA-compliant counter-notification, Our Designated Copyright Agent will forward it to Us, and We will then provide the counter-notification to the entity who first provided the Notice concerning material in the Recipient's Content. Additionally, within ten to fourteen (10-14) days of Our receipt of the counter-notification, We will replace or cease disabling access to the disputed material provided that We or Our Designated Copyright Agent have not received notice from the entity who first provided the Notice that such entity has filed a legal action pertaining to the disputed material. The Site reserves the right to modify, alter or add to this policy, and all users should regularly check back regularly to stay current on any such changes. 7. CONTENT AND ACCEPTABLE USE POLICY 7.1. You agree to comply with the content and acceptable use provisions found in this Agreement. Swiftwill reserves the right to modify this Agreement at any time by posting the modified policy on its web Site. You agree to monitor Swiftwill's home page for any changes to this Agreement. 7.2. Swiftwill may, at its sole discretion, immediately terminate Your access to the Services, and terminate this Agreement for cause, if Your conduct violates the acceptable uses outlined below, or if any of Your end users' or downstream customers' conduct violate such acceptable uses. 7.3. We will not actively monitor the content of the web sites being hosted by Us, although We, at Our sole discretion, may elect to electronically monitor Our network and may disclose any content or records concerning Your account as necessary to satisfy any law, regulation, or other legal/governmental request or to properly operate Our network and protect any of Our customers. Swiftwill will investigate complaints of a violation of a third party right or of any portion of this Agreement. Swiftwill will cooperate with those attempting to minimize Internet abuse and reserves the right to institute "filters" or other mechanisms for that purpose. Swiftwill will cooperate with law enforcement authorities and will notify such authorities if it suspects that You or any of Your end users are engaged in illegal activities. 7.4. Specific Requirements for Service Provider and User-Generated Content Subscribers 7.4.1. If You use Swiftwill's Services for any site, sub-domain, page or business model that allows Your end users or customers to control or upload material to Internet space assigned to You by Swiftwill, You shall be deemed to be acting as a "Service Provider" with respect to such services and/or customers. Service Providers include but are not limited to Clients which; a) resell bandwidth as hosts to third parties; b) operate user-generated content sites such as forums, "tube" sites, review sites, and online classified advertising sites; c) operate search engines; or d) operate peer-to- peer file sharing networks. Clients acting as a Service Provider for third party users shall comply with the following provisions: . You shall notify Swiftwill of all domains, web pages or IP addresses for which You are acting as Service Provider. . You shall comply with 17 U.S.C. §512 of the DMCA by properly designating an agent for receipt of copyright infringement notices, and You shall publish a link on the home page of any website for which You are a Service Provider to a DMCA Notice and Takedown Policy, identifying the website's designated agent and associated contact information. . You shall provide Swiftwill with a current link to Your DMCA Notice and Takedown Policy and further advise Swiftwill of any changes to Your Designated Agent contact information. This shall be a continuing obligation for as long as You are a Client of Ours. 7.4.2. It is the policy of Swiftwill to provide any infringement notices it receives relating to Service Provider Subscribers, directly to the Subscriber's Designated DMCA Agent, and to further notify any copyright claimants of the identity and contact information for the Service Provider Subscriber's Designated DMCA Agent. Failure to maintain compliance with this section shall constitute a material breach of this Agreement. 7.5. In keeping with Our DMCA policies and obligations set forth above, You understand, agree, and expressly allow Swiftwill to access and subsequently disable public access to any files or data residing on Your server, disk, partition, or otherwise under Your control as Our customer when such files or data, in Our discretion; 1), have been identified in a substantially compliant DMCA notice under 17 U.S.C. § 512; or 2) when We become aware of facts or circumstances indicating that such files or data are infringing on the copyrights of third parties. Given that Our customers may employ various methods of securing files in conjunction with Our Services, and in an attempt to avoid material disruption of Our customers' Services, You agree that You will provide Us with Your preferred procedure for disabling access to material identified under this provision. If We forward You a DMCA Notice received by Our Designated Agent and which concerns content under Your control, You are obligated under this Agreement to immediately disable or remove access to such content. Irrespective of the above, We reserve the right to disable or remove access to such content, in Our discretion, and without claim of damage or injury by You. While We will attempt to simply disable access to such content without fully deleting it, We make no warranties concerning harm or injury to the content. It is therefore in Your best interest to promptly respond to any DMCA Notices You may receive. Should You or Your website's users feel that such DMCA Notice was erroneously or improperly sent, You must follow the Counter-Notification procedure set forth above, and wait the required period of time, before We allow public access to the content to resume. 7.6. To the extent applicable to Your site, You warrant and represent that: 1) Your Content complies with Title 18, U.S.C. s. 2257 and 28 C.F.R. s. 75 et seq., as amended; 2) all performers depicted in the Your Content were over the age of eighteen (18) when the content was created; 3) Your Content does not contain any images which constitute child pornography, obscenity, bestiality, actual depictions of violence, or activities otherwise illegal in the United States of America; and 4) all representations and reproductions of any aspect of the likeness of actual people in the Your Content have been duly authorized and permitted by the persons depicted. 7.7. At any time, We may, at Our sole discretion, require a copy of any and all legal documentation showing rightful ownership, or licensed distribution for any item or file displayed on Your website so as to resolve any copyright or other legal claims that may arise. If You are unable to provide ownership or licensing information to the complaining party and/or Us, then You must remove the objectionable material or face having the applicable pages taken down by Us. 7.8. You acknowledge and expressly agree that Swiftwill will not be liable to You or any of Your end users for any action Swiftwill takes to remove or restrict access to the Services for any alleged violation of this Agreement, or exercising its rights as a Good Samaritan under the Telecommunications Act of 1996, Section 230 of the Communications Decency Act, or under the Digital Millennium Copyright Act of 1998. 7 9. Without Our express written consent, You may not: . Use the Service in connection with unlawful contests, lotteries, or gambling; pyramid schemes, chain letters, junk email, spamming or any duplicative or unsolicited messages (commercial or otherwise). . Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others. . Publish, post, upload, distribute, traffic or disseminate any defamatory, obscene, or otherwise unlawful, illegal, or objectionable (in Our discretion) content, such as child pornography. . Publish, post, upload, distribute or disseminate any topic, name, material or information that incites discrimination, hate or violence towards one person or a group because of their belonging to a race, a religion or a nation. . Upload, or otherwise make available (i.e. via linking or hot- linking) files or products that contain images, photographs, software or other material protected by intellectual property laws, including, by way of example, and not as limitation, copyright, patent or trademark laws (or by rights of privacy or publicity) unless You own or control the rights thereto or have received all necessary consents to do same. . Upload or provide files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another's property. . Use meta tag searches on the site. . Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner. . Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded. . Restrict or inhibit any other user from using and enjoying the Services. . Violate any code of conduct or other guidelines which may be applicable for any particular Service. . Harvest or otherwise collect information about others, including e-mail addresses, except as needed to operate Your site and as permitted in Your site's privacy policy (if any). . Violate any applicable laws, policies, or regulations. . Create a false identity for the purpose of misleading others. Any fraudulent, deceptive or unfair transactions or trade practices are strictly forbidden. You agree to fully comply with the United States Federal Trade Commission ("FTC") statutes and regulations (if You do business in the United States or with United States based customers), and any related rules, policies, and advisory opinions issued by the FTC. . Use, download or otherwise copy, or provide (whether or not for a fee) to a person or entity any directory of users of the Services or other user or usage information or any portion thereof. . Use the Service for any public IRC interconnections. i.e. hosting an IRC daemon or reselling / providing shell services where IRC clients and or bots are utilized. . Use the service for a primary business of email services. This may include free email services to the public, opt-in lists, double opt-in, or any matter of regular bulk email services. . Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD. . Run any type of web spider or on Our servers. . Run any software that interfaces with an IRC (Internet Relay Chat) network. . Run any torrent application, tracker, or client. You may link to legal torrents off-site but may not host or store them on Our servers. . Run any gaming servers such as counter-strike, half-life, battlefield1942, etc. . Run cron entries with intervals of less than 15 minutes. Examples of unacceptable material further includes: . Bank Debentures/Bank Debenture Trading Programs . Bruteforce Programs/Scripts/Applications . File Dump/Mirror Scripts (similar to RapidShare) . Forums and/or websites that distribute or link to warez/pirated/illegal content . Fraudulent Sites . Hacker focused sites/archives/programs . Hateful/Racist/Harassment oriented sites . High-Yield Interest Programs (HYIP) or Related Sites . Image Hosting Scripts . Virtual currency exchanges . IP Scanners .IRC Scripts/Bots . Illegal gambling sites . Mail Bombers/Spam Scripts . MUDs/RPGs/PPBGs . Pirated Software/Warez . Proxy Scripts/Anonymizers . Site offering or promoting illegal sale/purchase of controlled substances . Sites promoting illegal activities . File Archive/Backup/Site Mirroring (i.e. using Your account solely as a storage or backup service) Any customer granted Root access shall not: . Modify or distribute the system kernel in any way, shape or form; . Update/create/delete accounts created and maintained by the Us; . Change the partitioning or mount points of any drive; . Create/update/delete any system file without previous written permission; . Create .rhosts or /etc/.host.eqiv files; . Implement any procedure or process that would allow one to login as root without using the root password; . Create suid scripts or programs without written permission; . Alter the system kernel; . Apply operating system and application patches to software not installed and solely maintained by You; . Change the root shell; . Alter /etc/fstab or /etc/vfstab; . Modify the decode or root alias in the /etc/aliases file; . Change the "identity" of the system; . Modify the system in any manner that restricts or alters access to the system by Us; . Create/update/delete all aspects of Your user accounts. This may include modifying home directory permissions, user passwords, etc; . Modify, existing data in the following configuration files: o /etc/aliases, /etc/group, /etc/rc.local, etc/sendmail.cf file and root crontab. . Install software on the server if the installation would violate any restrictions found herein. You must also hold a license for software installed or otherwise used with Your account, and You agree to provide Us with a copy of the license upon demand. You agree that We are under no duty to monitor the content appearing on any Internet space or server assigned to You. Our abuse department may contact you regarding Your use of the Services. You must respond to any such communication within forty- eight (48) hours from the date and time of the communication or face possible suspension and/or termination. Swiftwill reserves the right to immediately suspend or terminate the account of any customer violating the above-referenced Acceptable Use Policy, without notice, if in Our discretion, it appears that illegal activity is being facilitated or if the public welfare is in danger.
7.10. Swiftwill takes the issue of child pornography very seriously, and any potential harm to minors is strictly prohibited. Content that is or may be perceived to be child pornography will be immediately removed upon notification or detection by Us. Additionally, any account whose website(s) hosts, advertises, or links to child pornography will be terminated immediately and without notice to You. Consistent with federal law, Swiftwill will cooperate with law enforcement authorities and will notify such authorities if it suspects that You or any of Your downstream customers or end users are engaged in such illegal activities. We report suspected child pornography to the National Center for Missing and Exploited Children. 7.11. Section 230 Notice: You acknowledge Your responsibility to prevent minors under Your care from accessing harmful or inappropriate material on Your site. You agree not to allow minors to view any such site, and agree to take responsible measures to prevent them from doing so. Numerous commercial online safety filters are available which may help users limit minors' access to harmful or inappropriate material. Pursuant to 47 U.S.C. §230(d), You are hereby informed that You can research such services at websites such as: www.getwise.org or http://www.child-internet- safety.com/internet_filters.php, among others. Please note that Swiftwill makes no representation or warranty regarding any of the products or services referenced on such sites, and recommend that the user conduct appropriate due diligence before purchasing or installing any online filter. You agree to take particular steps to prevent minors from viewing Your Site if Your computer can be accessed by a minor. Finally, You agree that if You are a parent or guardian of a minor child, it is Your responsibility, not Ours, to keep any age-restricted content on Our Site from being displayed or accessed by Your children or wards. Pursuant to the Communications Decency Act ("CDA"), 47 U.S.C. § 230(c)(1), and court decisions interpreting the scope of the CDA, You acknowledge and understand that Swiftwill operates as the provider of an interactive computer service. Thus, We are immune from, and cannot be held responsible for, claims arising from the publication of Your content (including third-party content). We do not create such content, and We are not responsible for the publication of remarks or communications of third-parties that may arguably rise to the level of being actionable under federal or state laws including, but not limited to, the publication of material that might be considered defamatory, or violative of privacy or publicity rights. Note, that federal law allows Swiftwill to remove any content found to be offensive, defamatory, obscene or otherwise violative of Our policies, without impacting Our status as an interactive computer service. Nothing contained in this paragraph is intended to limit or alter the immunity from claims provided by Section 230 of the Communications Decency Act. Nothing contained in this Agreement is intended to limit or alter the immunity from claims provided by Section 230 of the Communications Decency Act, and no third parties are intended to benefit from this User Agreement between You and Us. 7.12. We respect the intellectual property rights of all parties, and have adopted a policy regarding termination of repeat copyright infringers under the Digital Millennium Copyright Act. Copies of Our Repeat Infringer Policy are available on request to our customers or subscribers. 8.ZERO TOLERANCE SPAM POLICY 8.1. Swiftwill's Services may not be used to distribute or facilitate the distribution of illegal commercial messages, including but not limited to distribution via electronic mail (SPAM), instant messaging (SPIM). 9. PAYMENT 9.1. Depending on the specific fee and duration terms negotiated between Us, payment for Services may be due in advance of the time period for which such payment covers. Services are billed on an automatic and recurring basis unless and until you follow Swiftwill's cancellation procedure set forth in this Agreement. 9.2. You must keep all payment information current to avoid late and/or missing payments. We provide a five (5) day grace period from the date Your invoice is created until the time Your payment is due. Any payment received after the five (5) day grace period is considered untimely and will result in a ten dollar ($10.00) late fee and/or suspension or termination of Your account until Your balance is paid in full. We reserve the right to charge a reconnection fee to reinitiate Your Service once Your balance is paid in full. 9.3. Swiftwill is not responsible for any bank fees incurred by You due to Your use of check cards, automatic payment services, insufficient funds, and any and all other fees Your financial institution may impose due to Your use of the Services. You agree to reimburse Swiftwill for all bank fees or charges incurred with any returned check or other payment method. You further agree to pay any taxes, including personal property, value added, or sales taxes, resulting from Your use of the Services. If Swiftwill should receive less than full payment of the Fees due to taxes, bank charges, transfer fees, or the like, Swiftwill will invoice You for the difference between payment received and the Fees due. You agree to pay all attorney and collection fees arising from Our efforts to collect any past due Fees from You, including attorneys fees at the trial and appellate levels. 9.4. In the event You have an unpaid balance due to Us thirty (30) days after termination or cancellation of Your account, Swiftwill shall have full right and authority to charge Your balance due to Your credit/debit card(s) on file with Us. You agree that any unpaid balance due hereunder shall bear interest at the rate of 1.5% per month (or the maximum legal rate, whichever is lower), and that costs of collection, including court costs and reasonable attorney's fees shall be added as principal amounts to such balance. You understand that You are signing this Agreement both individually and as a representative of a corporation (if applicable) and that the individual who signs this Agreement personally guarantees the payment of all fees referenced above, even if this Agreement is made on behalf of a corporation, in which case both the corporation and the individual are liable. 9.5. Subject to specific provisions within this Agreement, Swiftwill reserves the right to change the monthly payment amount and any other charges at anytime. 10.BACK UPS & DATA LOSS You agree that Your use of Swiftwill's Services is at Your own risk. Unless separately negotiated between Us, You are solely responsible for creating backups of Your Content. While Swiftwill may make inadvertent backups of Your Content when performing routine maintenance or when performing system-wide backups, such backups are intended to benefit Swiftwill only. To that end, We highly recommend that You establish Your own routine backup procedure and that You periodically test restoring files from Your backup media to ensure that You are making viable backups.
11. DEDICATED SERVER POLICIES
11.1. Bandwidth pricing and measurement frequency is subject to change at Swiftwill's discretion. Dedicated plan Clients affected by such changes will be notified no less than thirty (30) days in advance by Swiftwill.
11.2. Dedicated server payments are NONREFUNDABLE. For example, if You submit payment for twelve (12) months of service, service will be provided for twelve (12) months and will not be refunded if You choose to discontinue service with Swiftwill mid-way through the term. However, if, pursuant to this Agreement, Your account is Terminated without Cause, Swiftwill will provide You with thirty (30) days written notice before the discontinuation of Services. 11.3. If an existing server is required to undergo a hardware upgrade, or if You request a hardware upgrade, Swiftwill will perform such upgrade. Hardware upgrades may be subject to a mutually agreed upon fee paid by You as well as an increase in the monthly service rate. 11.4. Swiftwill reserves the right to modify the Dedicated server packages advertised on its Site at its discretion. Unless otherwise agreed to, no hardware upgrade, fee decrease, or other benefit advertised on Swiftwill's Site will be applicable to existing customers.
11.5. To protect the security of managed dedicated servers and to secure the network, kernel, and operating system, Swiftwill reserves the right to apply security patches, upgrade the operating system, or any other measure Swiftwill deems necessary. Swiftwill may also need to reset the password on dedicated servers in order to perform maintenance and security audits. You must keep a valid email address (which is separate from any domain for which We provide Services) and root password on file with Us to prevent downtime caused by any forced password resets.
11.6. For unmanaged dedicated servers, it is Your responsibility to apply security patches and maintain the security of Your server. Failure to adequately protect Your server is grounds for termination of Services without refund. Alternately, and at Our discretion, We may take any steps We deem necessary to protect the security of Our network and servers. Such action may result in additional charges to Your account.
12. RESOURCE USAGE
12.1. Notwithstanding bandwidth and disk space limitations, Swiftwill does not impose hard set limits on each account's system resources. We do not actively disable accounts until they greatly exceed an acceptable level of usage. There are numerous activities that could cause such problems, including automatic computer scripts or code. Swiftwill will advise You of a temporary block placed on any account found to be consuming an inordinate amount of system resources, to the point of degrading overall system performance.
12.2. Except where expressly permitted by law, You may not translate, reverse-engineer, decompile, disassemble, or make derivative works from any of the Site and/or Materials. You hereby agree not to use any automatic device or manual process to monitor or reproduce the Site or Materials, and will not use any device, software, computer code, or virus to interfere or attempt to disrupt or damage Our Services and Site or any communications on it. If You do not adhere to this provision of this Agreement, in addition to monetary damages and other remedies available to Swiftwill, You hereby agree to pay liquidated damages of five thousand dollars ($5000.00) plus any and all fees associated with recovery of these damages, including attorneys' fees and costs. Unauthorized access of the servers is strictly prohibited. You agree to not engage in such activity or to attempt to breach Our equipment for the purpose of altering or manipulating the hardware and software, compromising the Servers, or for any other unauthorized use commonly known as "hacking." In addition, You are prohibited from the following: 12.2.1. Any form of unauthorized access to or use of data, systems or networks; 12.2.2. Unauthorized monitoring of data or traffic on any network or system without express authorization of the owner of the system or network; 12.2.3. Unauthorized interference with Service to any user, host or network; 12.2.4. Introducing a malicious program into the network or server (e.g. viruses and worms); 12.2.5. Circumventing user authentication or security of any host, network or account; 12.2.6. Using an account with another provider to promote Your site in an abusive manner. 12.2.7. Utilizing Our Service for the purpose of compromising the security or tampering with system resources or accounts on computers at Our Site or any other site.
12.3.BANDWIDTH USAGE Your monthly bandwidth allowance is determined by the specific package for which You sign up. If your account exceeds Your monthly allowance, We reserve the right to suspend Your account until You upgrade to a package containing a sufficient bandwidth allowance, suspend Your account until the start of the next month's allocation time period, terminate Your account pursuant to Paragraph 4 of this Agreement, and/or charge You an overage fee. Unused bandwidth is not carried over to the next month for purposes of a credit.
13.INDEMNIFICATION You agree to defend, indemnify, and hold Swiftwill and its Affiliates harmless from and against any and all claims and liabilities, including reasonable attorneys' and experts' fees, related to or arising from (a) any breach of Your covenants under this Agreement; (b) Your use of the Services; (c) all conduct and activities occurring under Your user ID and password; (d) any item or service sold or advertised in connection with Your Content or Your information and data; (e) any defamatory, libelous or illegal material contained within Your Content or Your information and data; (f) any claim or contention that Your Content or Your information and data infringes any third party's patent, copyright or other intellectual property rights or violates any third party's rights of privacy or publicity; (g) any third party's access or use of Your Content or Your information and data; (h) any violation of the applicable Acceptable Use Policy. In the event of a claim under this section, Swiftwill shall be permitted to select legal counsel to provide a defense to such claim. Swiftwill reserves the right, at its own expense, to participate in the defense of any matter otherwise subject to indemnification from You, but shall have no obligation to do so. You shall not settle any such claim or liability without the prior written consent of Swiftwill, which shall not be unreasonably withheld.
14. NO WARRANTIES YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE AND EXCLUSIVE RISK. THE SERVICES ARE PROVIDED ON AN "AS IS, WITH ALL FAULTS" AND "AS AVAILABLE" BASIS. SWIFTWILL EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. OTHER THAN AS SET FORTH IN PARAGRAPH 14, SWIFTWILL MAKES NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, OR THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; NOR DOES SWIFTWILL MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES OR AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE SERVICES OR THAT DEFECTS IN ANY SOFTWARE, HARDWARE OR THE SERVICES WILL BE CORRECTED. ANY STATEMENTS MADE REGARDING SUCH MATTERS IN PROMOTIONAL MATERIALS SHALL BE CONSIDERED ADVERTISING REFERENCES, AND NOT WARRANTIES. YOU UNDERSTAND AND AGREE THAT ANY USE YOU MAKE OF ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS AT YOUR OWN DISCRETION AND RISK, AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. SWIFTWILL MAY MAKE THIRD-PARTY GOODS, SERVICES AND/OR SOFTWARE AVAILABLE TO YOU THAT ARE NOT PART OF THE SERVICES ("THIRD-PARTY SERVICES"). SWIFTWILL HAS NO CONTROL OVER THE CONTENT OF THIRD-PARTY SERVICES. USE OF ANY THIRD-PARTY SERVICES WILL BE AT YOUR OWN AND SOLE RISK AND SUBJECT TO THE TERMS AND CONDITIONS OF A SEPARATE AGREEMENT BETWEEN YOU AND THE THIRD-PARTY. SWIFTWILL MAKES NO WARRANTY REGARDING ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH THE SERVICES OR ANY TRANSACTIONS ENTERED INTO THROUGH THE SERVICES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM SWIFTWILL OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY, WHETHER BY IMPLICATION, ESTOPPEL OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY MARKETING OR PROMOTIONAL MATERIALS DESCRIBING THE SERVICES ON SWIFTWILL'S WEBSITE. UNLESS OTHERWISE AGREED TO IN WRITING, SWIFTWILL DOES NOT MAKE A BACK-UP OF YOUR SITE(S) AS PART OF THE SERVICES. ACCORDINGLY, WE ENCOURAGE YOU TO MAKE A BACK-UP OF YOUR SITE(S) ON A REGULAR BASIS. 15.LIMITATION ON LIABILITY YOU ARE SOLELY RESPONSIBLE FOR THE PROPER OPERATION OF YOUR WEB-SITE AND/OR CONDUCT OF YOUR BUSINESS AND ALL OTHER MATTERS UNDER YOUR CONTROL. IN NO EVENT SHALL SWIFTWILL BE LIABLE TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO YOUR OPERATION OF YOUR WEB- SITE AND/OR BUSINESS OR FAILURE TO OPERATE YOUR WEB-SITE AND/OR BUSINESS. THIS SECTION APPLIES TO ALL CLAIMS BY YOU OR YOUR END USERS IRRESPECTIVE OF THE CAUSE OF ACTION UNDERLYING THE CLAIM, INCLUDING, BUT NOT LIMITED TO, BREACH OF CONTRACT, TORT, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, STRICT LIABILITY, FRAUD, AND/OR MISREPRESENTATION. REGARDLESS OF THE TYPE OF CLAIM OR THE NATURE OF THE CAUSE OF ACTION, YOU AGREE THAT IN NO EVENT WILL SWIFTWILL, OUR AFFILIATES, CONTRACTORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OR LICENSORS, OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SERVICES, TECHNOLOGY, OR CONTENT AVAILABLE ON THE SERVICES ("AFFILIATES"), BE LIABLE TO YOU IN ANY MANNER WHATSOEVER: (A) FOR ANY DECISION MADE OR ACTION OR NON-ACTION TAKEN BY YOU IN RELIANCE UPON THE INFORMATION PROVIDED THROUGH THE SERVICES; (B) FOR LOSS OR INACCURACY OF DATA OR, COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY; (C) FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUES, LOSS OF PROFITS OR LOSS OF REPUTATION, FOR BUSINESS INTERRUPTION OR SIMILAR ACTION, EVEN IF SWIFTWILL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE TOTAL AGGREGATE AND MAXIMUM LIABILITY OF SWIFTWILL AND THE AFFILIATES, ARISING FROM OR OTHERWISE RELATING TO THIS AGREEMENT (REGARDLESS OF THE FORM OF ACTION OR CLAIM) IS LIMITED TO ANY AMOUNTS YOU HAVE PAID TO SWIFTWILL DURING THE SIX (6) MONTHS PRIOR TO THE ACCRUAL OF THE CAUSE OR CAUSES OF ACTION. 16. GENERAL PROVISIONS 16.1. Jurisdiction, Venue, and Choice of Law. This Agreement and all matters arising out of or otherwise relating to this Agreement shall be governed by the laws of the State of Florida, excluding its conflict of law provisions. The parties hereby submit to the personal jurisdiction of the state and federal courts of Orange County, Florida for disputes resolved under this agreement by litigation. Exclusive venue for any litigation permitted under this Agreement shall be with the state and federal courts located in Orange County, Florida. 16.1.1. The parties agree that this choice of venue, jurisdiction, and forum as set out in the following parts of this Agreement is mandatory and not permissive in nature, thereby precluding any possibility of litigation between the parties with respect to, or arising out of, this Agreement in jurisdiction other than that specified in this Section. 16.1.2. All parties hereby waive any right to assert the doctrine of forum non-conveniens or similar doctrines, or to object to venue with respect to any proceeding brought in accordance with this paragraph or with respect to any dispute under this Agreement whatsoever. 16.1.3. All parties stipulate that the state and federal courts located in Orange County, Florida shall have personal jurisdiction over them for the purpose of litigating any dispute, controversy, or proceeding arising out of (or related to) this Agreement and/or the relationship between the parties contemplated thereby. 16.1.4. Each party hereby authorizes and accepts service of process sufficient for personal jurisdiction in any action against it, as contemplated by this paragraph by registered or certified mail, Federal Express, proof of delivery or return receipt requested, to the parties address for the giving of notices as set forth in this Agreement. 16. 2. Arbitration. If there is a dispute between the parties arising out of or otherwise relating to this Agreement, the parties shall meet and negotiate in good faith to attempt to resolve the dispute. If the parties are unable to resolve the dispute through direct negotiations, then, except as otherwise provided herein, either party must submit the issue to binding arbitration in accordance with the then-existing Commercial Arbitration Rules of the American Arbitration Association. Arbitral Claims shall include, but are not limited to, contract and tort claims of all kinds, and all claims based on any federal, state or local law, statute, or regulation, excepting only claims under applicable worker's compensation law, unemployment insurance claims, intellectual property claims, actions for injunctions, attachment, garnishment, and other equitable relief. The arbitration shall be conducted in Seminole County, Florida and conducted by a single arbitrator, knowledgeable in Internet and e-Commerce. Except as provided below, the party bringing the action shall be responsible for paying all costs for arbitration, including the arbitrator's fees. Each party shall bear its own attorneys' fees (except if the matter is for the collection of a debt owed, the prevailing party shall be awarded its attorneys fees, all arbitration costs and arbitrator fees, in addition to all other applicable remedies). The arbitrator shall have no authority to award any punitive or exemplary damages; certify a class action; add any parties; vary or ignore the provisions of this Agreement, and shall be bound by governing and applicable law. The arbitrator shall be willing to execute an oath of neutrality. 16.3. Assignment. The rights and liabilities of the parties hereto will bind and inure to the benefit of their respective assignees, successors, executors, and administrators, as the case may be. Neither this Agreement nor any rights granted hereunder may be sold, leased, assigned or otherwise transferred, in whole or in part by You. 16.4. Severability. If for any reason a court of competent jurisdiction or arbitrator finds any provision of this Agreement, or any portion thereof, to be unenforceable, that provision will be enforced to the maximum extent permissible and the remainder of this Agreement will continue in full force and effect. 16.5. No Waiver. Failure by either party to enforce any provision of this Agreement will not be deemed a waiver of future enforcement of that or any other provision, and no waiver of one breach will constitute a waiver of subsequent breaches of the same or of a different nature. 16.6. Complete Agreement. This Agreement (including all other policies incorporated herein) constitutes the entire agreement between the parties with respect to the Services, and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. No amendment to or modification of this Agreement will be binding unless in writing and signed by a duly authorized representative of both parties. 16.7. Relationship Between the Parties. Swiftwill is an independent contractor; nothing in this Agreement shall be construed to create a partnership, joint venture or agency relationship between the parties. 16.8. Headings. Section and subsection headings of this Agreement are inserted for convenience only and shall not be deemed to constitute a part hereof nor to affect the meaning thereof. 16.9. Force Majeure. Swiftwill shall not be responsible for any failure to perform due to unforeseen circumstances or to causes beyond its reasonable control, including but not limited to: acts of God; war, riot, embargoes, acts of civil or military authority, or terrorism; fire, flood, earthquakes, hurricanes, tropical storms or other natural disasters; fiber cuts; strikes, or shortages in transportation, facilities, fuel, energy, labor or materials; failure of the telecommunications or information services infrastructure; hacking, SPAM, or any failure of a computer, server or software for so long as such event continues to delay Swiftwill's performance. 16.10. Export. You understand and acknowledge that the software elements of the Host Materials may be subject to regulation by agencies of the U.S. Government, including the U.S. Department of Commerce, which prohibits export or diversion of software to certain countries and third parties. You will not assist or participate in any such diversion or other violation of applicable U.S. laws and regulations. You warrant that You will not license or otherwise permit anyone not approved to receive controlled commodities under applicable U.S. laws and regulations and that You will abide by such laws and regulations. 16.11. Complaints - California Residents: The Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs may be contacted at: http://www.dca.ca.gov/online_services/complaints/consumercomplaint.shtml 16.12. Government Rights. The software elements of the Host Materials have been developed at private expense and is "commercial computer software" or "restricted computer software" within the meaning of the FARs, the DFARs, and any other similar regulations relating to government acquisition of computer software. Nothing contained herein will be deemed to: (i) grant any government agency any license or other rights greater than are mandated by statute or regulation for commercial computer software developed entirely at private expense, or (ii) restrict any government rights in any extensions or custom solutions provided hereunder and developed at government expense. 16.13. Notices Electronic Communications. All notices permitted or required under this Agreement may be sent by e-mail, fax, express mail, mail, or registered mail to the e-mail address, fax number, or address most recently provided by You and will be effective upon transmission. Evidence of successful transmission shall be retained. Each of the parties may communicate with the other by electronic means as described in this Agreement. Each of the parties agrees to the following for all electronic communications: (i) The user identification of a sender, contained in an electronic communication, is legally sufficient to verify the sender's identity and the communication's authenticity; (ii) An electronic communication sent by You containing Your user identification establishes You as its originator and has the same effect as a document with Your written signature on it; and (iii) An electronic communication, or any computer printout of it, is valid proof of the validity of the original document of the electronic communication. This document prepared by: Lawrence G. Walters, Esq., Walters Law Group. All Rights Reserved. © Lawrence G. Walters (2012).